Accessibility Statement for the Sirvoy Booking Engine and Sirvoy Simple Website

This is an accessibility statement from Sirvoy Ltd.

Measures to Support Accessibility

Sirvoy Ltd. takes the following measures to ensure the accessibility of the Sirvoy Booking Engine and Sirvoy Simple Website:

  • Include accessibility throughout our internal policies.
  • Integrate accessibility into our procurement practices.
  • Employ an accessibility officer and/or ombudsperson.
  • Provide ongoing accessibility training for our staff.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. The Sirvoy Booking Engine and Sirvoy Simple Website partially conform to WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Feedback

We welcome your feedback on the accessibility of the Sirvoy Booking Engine and Sirvoy Simple Website. Please let us know if you encounter accessibility barriers on either.

Contact Us:

  • Phone (toll-free): USA  +1 866-599-1333, UK +44 808 812 7057, Australia +61 1800 948 191, Ireland +353 1800 864 013 or worldwide
  • Email: support@sirvoy.com
  • Postal Address: Sirvoy Ltd. 13 Upper Baggot Street, Dublin, Ireland
  • Twitter: @sirvoyfrontdesk

We try to respond to feedback within 5 business days.

Compatibility with Browsers and Assistive Technology

The Sirvoy Booking Engine and Sirvoy Simple Website are designed to be compatible with the last 2 major versions of common web browsers (Chrome, Edge, Firefox, Safari, Opera, Chrome for Android, Safari on iOS, and Samsung Internet.)

Technical Specifications

Accessibility of the Sirvoy Booking Engine and Sirvoy Simple Website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and Alternatives

Despite our best efforts to ensure accessibility in the Sirvoy Booking Engine and on the Sirvoy Simple Website, there may be some limitations. Below are some known limitations, and potential solutions. Please contact us if you observe an issue not listed.

Known limitations:

  1. Image Gallery feature: Keyboard navigation may not work as expected because the image gallery relies on a third-party component. We are working with the third-party supplier to solve this. Please feel free to report issues and suggest expected behaviors.
  2. Image Gallery feature: Images may not have text alternatives because we currently don’t require hotels to provide them. We are working on solutions to improve this feature.

Assessment Approach

Sirvoy Ltd. judged the accessibility of the Sirvoy Booking Engine and Sirvoy Simple Website through:

  • Self-evaluation
  • External evaluation

Formal Approval of this Accessibility Statement

This Accessibility Statement is approved by:
Sirvoy Product Department, Sirvoy Ltd.