Allow guests to pay the remaining balance

You can forward guests to pay the full, or remaining balance, or add their credit card details, via the Review …

How do I Email all My Past Guests?

Last updated on May 14th, 2018 at 09:04 amIf you want to email all your past guests, you can export the emails …

How Do I Use Placeholder Codes in Message Templates?

Last updated on February 7th, 2017 at 04:20 pmWhen creating templates for emails and text messages, you can include placeholder codes …

Emailing Invoices

Last updated on February 7th, 2017 at 11:13 amYou can email a PDF version of invoices and cash receipts to your …

How Can I Make Incoming Bookings Provisional Only?

Last updated on January 31st, 2017 at 03:19 pmYou can have new bookings to be considered “requests only”, or “provisional bookings”, until …

Customizing the Default Emails

Last updated on March 1st, 2017 at 11:02 amSirvoy will always send a confirmation email to the guest, if a valid …

Creating Templates for Emails & Text Messages

Last updated on June 7th, 2018 at 10:37 amMessage templates can be used to communicate with guests either automatically or manually. You …

Send Automated Emails and Messages to your Guests

Last updated on April 12th, 2018 at 09:33 amYou can configure text messages and emails to be sent automatically to …

Why is the Placeholder Code Not Displaying?

Last updated on February 7th, 2017 at 04:08 pmIf the placeholder code does not display correctly in the email, it is …

Receive Alerts on New Bookings

Last updated on June 7th, 2018 at 10:40 amWhenever you receive a new booking through your website and other booking channels you …

What is TripAdvisor ReviewExpress?

Last updated on February 6th, 2017 at 12:12 pmTripAdvisor Review Express is a free review collection tool that allows you …